Frequently Asked Questions
Can I ship my cupcakes?
Yes, you can! We offer shipping and it typically takes 5-7 business days. Since everything is made to order, it takes two business days for your items to be prepared and then we will ship it to your location. We can ONLY ship our cupcake jars.
Will I get a buzz from your cupcakes?
Only if you eat a couple dozen by yourself! The sugar high would set in before the buzz 🙂
Should I give the infused cupcakes to my kids?
No, the cupcakes do have alcohol in them. We have some other amazing virgin flavors that you can add to your order for your kiddos.
What is the minimum number of cupcakes I can order?
The minimum number of cupcakes we sell is 24 minis (2 dozen) or a set of 6 jars. We understand that you may need less, but we promise we have never seen our cupcakes go to waste. To ensure the quality of our product, all of our cupcakes are made to order. We don’t ever freeze our cupcakes and you can be sure that your cupcakes have been made within 24 hours of receiving them.
Can I have multiple flavors in one box?
You can choose our flavors in multiples of 12. We also have the option of the Bartender’s Mix, which is an offering of four of our most popular flavors available in shots; 24 minis. The Bartender’s Mix is the Bartender’s Choice. We will make sure you have a great assortment!
Where are you located?
We DO NOT have a location yet. We work out of a commercial kitchen near Legacy in Plano and our home office is on the border of North Dallas and Richardson. We offer pick up at our home office.
How soon ahead should I order?
Please order a minimum of 72 hours in advance, for a large order we need a minimum of one week. With that said, the sooner the better. Our dates for large events fill up quickly.
I need my order now! What if I need a Rush Order?
We would love to help and will try everything within our means too. With that said, we charge a little extra to fit you into the “cupcake rotation.” Any order that requires 48 hours or less will be charged a convenience fee of an additional 25% of the total of the order before taxes.
How is delivery calculated?
We have 3 delivery zones, expanding North to Frisco, South Dallas, East to Garland and West to Coppell. We service a 20-mile radius from North Dallas, 75254. The zones are $15, $20 and $25 respectively. If you are outside of the radius please give us a call and we can calculate specific costs.
Is there a deposit for a large order? What kind of order requires a deposit?
There is a deposit for a large order (which is anything above $300), we require a deposit of 1/3 the total order to reserve the day and the other 2/3’s are due 3 business days before the event.
Hey! Its’ my birthday!
Get your party pants on and let us celebrate with you! Make a birthday order with a copy of your ID and receive $5 off the order. We will honor your birthday discount the week of your birthday.
Do you sell gluten free or vegan cupcakes?
Not yet…but we will soon!
Do you offer flavors that don’t have alcohol in them?
We sure do! We have Strawberry Lemonade (which is the owner’s favorite), Root Beer Float and Hot Chocolate
How can I get my cupcakes?
We offer delivery in the Dallas area, Pick-up and National Shipping.
What is the shelf life of the cupcake jars?
Our cupcake jars last from 7-10 days. Refrigeration does not extend the shelf life. All jars can be frozen for up to 6 months. If you do freeze them, please allow them to thaw before serving.
Do the jars require refrigeration?
Our cupcake cake jars do not need to be refrigerated, however, they should kept in a cool, dry place.
Can I customize the jars for an event/corporate order?
You sure can! We can put your company logo, something funny or anything else your heart desires on our jars. Contact firstname.lastname@example.org for more information and pricing.
What’s the cancellation policy?
The deposits for large orders are non-refundable. If you cancel your large order at least one week before the event, we will refund any monies that have been paid outside of the deposit. For smaller orders, anything less than $300 you can cancel for a full refund 72 hours before the scheduled pick up or delivery.
Would Lush Dessert Bar be willing to donate to our charity event?
Please send all requests to email@example.com Please understand that while we would love to help everyone, we must self-impose limits on what we can do. We wish everyone the very best of luck with all their charitable endeavors.
Do you have nutritional information on your cupcakes and frostings?
We like to say that anything baked in our kitchen has the calories baked right out of it! Just kidding … I know, I know, they do contain calories. We bake from scratch and use fresh, real ingredients like milk, butter, eggs and sugar. They are not low-calorie. We don’t have nutritional info on our lovely sweet treats yet, but if you’re super concerned about calories, we always like to recommend our cupcake shots (indulgence in moderation). Shots are just two to three bites and are a nice way to enjoy a treat without going overboard on your healthy eating plan.